Shipping & Delivery
- We ship to UK, Ireland and mainland Europe as standard. For any other locations please email or call for rates.
- Due to Brexit European customers may be liable for taxes & duties upon import to the destination country.
- We ship some stock direct from our manufacturers and suppliers. For guaranteed next day, timed and Saturday deliveries please call.
Our shipping rates are: Location Service Cost exc VAT Orders over 100GBP Cost exc VAT UK Mainland Express Delivery 1-2 Days £20 £10 UK Mainland 2-4 Day Delivery £10 Free Northern Ireland & UK Non-mainland 2-5 Day Delivery £25 Mainland Europe Standard service £35 Republic of Ireland 2-5 day Delivery £30 UK Channel Islands Standard Service £50 Other rates available upon application
Privacy & Security
We utilise the latest PCI security on our servers to ensure your credit card transaction is handled securely and offer full refund guarantee in the event of fraudulent transaction made without your knowledge. Your credit card number will not be stored by our system.
Returns & Replacements
Whilst do not currently offer a returns service, we will replace or fix any faulty item that is within warranty. Call direct on +44 (0) 1243 868491 and we will be happy to help you.
When ordering from us you can pay by Credit Card Bank transfer or ?Credit Account/Purchase Order. Please call +44 (0) 1243 868491 for details.
Payment, Pricing & Promotions
You can view all previous orders just by logging into your account at the top of the page.
If you completed your order as a guest (without registering) don't worry. Your account ID will be your email address and a password will have been sent to you with your first order.
Updating Account Information
To update your account information, change your password or email newsletter settings simply login to the my account link at the top of the screen