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Customer Service

  • Shipping & Delivery

    We ship to UK and continental Europe as standard. Any other locations please call!!

    Our shipping rates are:
    LocationServiceCost exc VAT
    UK MainlandNext Day Delivery£20
    UK Mainland2-3 Day Delivery£10
    UK Non-mainland2-3 Day Delivery£20
    Mainland Europe excluding channel IslandsStandard service£25
    Republic of Ireland2-5 day delivery£20
    UK Channel IslandsStandard Service£50
    Other rates available upon application
  • Privacy & Security

    We make every effort to ensure your privacy. This website uses cookies for a better browsing experience and we would invite you to sign up for our email newsletter but you can rest assured we will not sell your email address to any other company at any time.

    We utilise the latest PCI security on our servers to ensure your credit card transaction is handled securely and offer full refund guarantee in the event of fraudulent transaction made without your knowledge. Your credit card number will not be stored by our system.

  • Returns & Replacements

    Whilst do not currently offer a returns service, we will replace or fix any faulty item that is within warranty. Call direct on +44 (0) 1243 868491 and we will be happy to help you.

  • Ordering

    When ordering from us you can pay by Credit Card Bank transfer or ?Credit Account/Purchase Order. Please call +44 (0) 1243 868491 for details.

  • Payment, Pricing & Promotions

  • Viewing Orders

    You can view all previous orders just by logging into your account at the top of the page.

    If you completed your order as a guest (without registering) don't worry. Your account ID will be your email address and a password will have been sent to you with your first order.

  • Updating Account Information

    To update your account information, change your password or email newsletter settings simply login to the my account link at the top of the screen